Frequently asked questions
We understand that sometimes you might have a few things that you’re unsure about or need more information on, which is why we’ve put together this page to make things a little easier for you. Take a look around, and if you can’t find what you’re looking for, don’t hesitate to reach out to us – we’re always happy to help!
Satnav is usually pretty good at getting you here. Our postcode is EX20 4JD.
However, just in case it leads you astray, or if you’d prefer to navigate yourselves, here are some directions:
Heading West on the A30, take the turning signed Tavistock/Bideford/Bude. At the end of the slip road, turn right and onto the A386 (you’ll pass a Shell garage with a Little Waitrose).
After about 1½ miles, at the roundabout, take the A3079 signed Bude. After about 6 miles, you’ll see a large radio mast on the right. Take the left turn opposite this, signed Bratton Clovelly. We’re about 2 miles down this road on the left.
What3Words location ///reckon.dugouts.oaks
If you are visiting using public transport – there are regular train services to Exeter St Davids, from here you can either take the bus or train onwards to Okehampton. Due to our rural location, you will need to arrange for a taxi to bring you from Okehampton to Wolf Wood Treehouses (we recommend booking a taxi in advance).
We operate a self check-in at Wolf Wood. Before your arrival, you’ll receive an email with instructions and key code. When you get here, drive down the hill and into the woods, following the signs, and park in the bay outside your treehouse. Please drive slowly! There is a turning circle at the bottom of the hill. Check-in is from 4pm.
Check-in is from 4pm and check-out is by 11am.
Black Wolf, Lookout and Stargazer treehouses have the same structure but are styled differently.
Black Wolf Treehouse and Lookout Treehouse both have a rainfall shower in the bathroom and a double-ended Jacuzzi bath on the deck.
Stargazer Treehouse has a sunken hot tub and a private sauna on the deck, it also has an indoor double-ended roll-top bath (with handheld shower) next to the bed.
The Spa Treehouse is formed of 3 interlinked living spaces, with its own private sauna and hot tub.
To give you a better feel for each treehouse, take a virtual tour…
- Black Wolf
- Stargazer (update to 3D tour coming soon)
- Lookout
- Spa treehouse
We aim to ensure you have everything you need for a relaxing and luxurious stay. Our king-size beds have sumptuous feather and down duvets and pillows. We provide large fluffy towels and robes.
Each treehouse has a well-equipped kitchen with induction hob, standard single oven (but no wicrowave), dishwasher and under-counter fridge with a small freezer compartment. There are plenty of pots, pans and utensils.
Some basic supplies are included such as salt and pepper, olive oil, mixed herbs, tea, coffee, sugar and a range of Pukka herbal teas.
Each treehouse has a smart TV (streaming only), a smart speaker, woodburning stove, board games and a small selection of books.
So that you know what to pack, here is a list of what is provided in your treehouse:
- All your bed linen, towels and robes
- Tea, coffee (and coffee machine), sugar and a range of Pukka herbal teas
- Olive oil, mixed dried herbs, salt and pepper
- Washing up liquid, dishwasher tablets, cloths, tea towels
- Handwash, shampoo, conditioner and body wash
- Firewood, firelighters and matches
We endeavour to provide WiFi in the treehouses and the service is usually reliable and fast enough for streaming tv, e.g. Netflix. However, due to the rural woodland location, we can’t guarantee this will always be the case.
Mobile phone reception is limited in the treehouses, so you will need to connect to the WiFi for calls and messages if you wish to stay connected. There is good mobile and 4G reception in the car park and the top of the woods.
Wolf Wood is located a short distance to the North West of Dartmoor National Park. Access to this spectacular landscape is just a 20-minute drive away. Alternatively, 40-minute drive to the west takes you to the beautiful coast of North Cornwall, with Bude being the nearest beach.
Further afield, you can get to many of the fantastic landmarks Devon and Cornwall has to offer within an hour, including Padstow, Clovelly, The Eden Project, and many of the world-famous beaches of Cornwall.
The nearest town is Okehampton (about 20-minute drive), where there are a good range of shops including Waitrose, Co-op and Lidl. There is also a train station with regular services to Exeter, joining the main-line to London, Bristol and beyond.
A short walk from your treehouse (about ¾ mile) is the pretty village of Bratton Clovelly where the Clovelly Inn serves hearty pub food (but not fine dining). Please note there is no local shop so we recommend buying supplies en-route.
Each treehouse has a proper flushing loo.
Black Wolf and Lookout each have large rainfall showers in the bathroom and a Jacuzzi whirlpool bath on the deck, large enough for two.
Stargazer does not have a separate shower. Instead, there is a roll-top bath with hand held shower in the main living space (so there is no private washing facility). Out on the deck is a large, square bath (no jets), designed for two people to lay side-by-side.
The Spa treehouse has a large walk-in shower (with incredible views) in the ensuite. Out on the deck is a large round hot-tub, always on and ready to go. Outside the private sauna is a cold shower.
The woodland sauna, available to all guests (for free but book a slot) has a cold shower.
Black Wolf and Lookout each have Jacuzzi whirlpool baths on the deck, large enough for two.
Stargazer has a sunken hot tub on the deck as well as the indoor roll top bath.
The Spa Treehouse has a large round hot-tub, cradled in the nest tower high within the canopy. It’s always on and ready to go.
No. There are regular trains from Exeter main line station to Okehampton, where there are plenty of shops for supplies. From there, we are a 20-minute taxi ride. Please note that it is essential to book taxis in advance as there aren’t many in the area!
We have a minimum stay of 2-nights during the week and 3-nights at weekends. Our changeover days are Monday, Wednesday and Friday.
Yes. Both Black Wolf and Lookout have small bunk rooms suitable for 2 children. Please add children to the booking under ‘extras’.
Babies (under 2) are welcome in all the treehouses. Please add your baby to the booking under ‘extras’ and advise us if you require a cot and/or high chair. If you require a cot, please be advised that we will provide a sheet but ask that you to bring bedding for your baby.
We do not accept children in Stargazer or Wolf Wood Spa Treehouse.
Yes. There are several fire pits located down by the river. We provide fire bowls with hot plates for cooking, as well as firewood. Because of the woodland location and fire risk (especially during spells of dry weather), we ask you to take extra care when using the fire-bowls and extinguish your fire after use using the bucket provided and water from the stream. No personal or disposable BBQs are allowed.
Each treehouse has a wood-burning stove as the main source of heating. We supply plenty of firewood, firelighters and kindling for your stay. In addition, each space has electric heating providing background warmth.
Provided you use the wood burner, you should be toasty warm whatever the weather!
Due to the fire risk in the woods, we don’t allow the use of any personal or disposable BBQs around the treehouses or in the woodland. We do have designated fire-bowls equipped with grills for cooking. Take care when using the fire-bowls and extinguish your fire after use, using the bucket provided and water from the stream.
Not yet. But this is something we’re working on and hope to install in the near future.
To respect the privacy of all guests, we ask that you don’t fly drones around the woods or treehouses – thank you!
The treehouses are equipped with DAB radios and smart speakers. We ask that you play music at a level that respects other guests’ enjoyment of the peace and quiet that Wolf Woods offers, and that all music is turned off by 10pm.
No, the Spa Treehouse is not a shared facility. However, there is a woodland sauna that if free to use for all our guests.
Yes, the woodland sauna is free to use for all our guests. Details on how to use the sauna and how to book a sauna session are provided in the treehouse information booklet.
by